You can not take your bookings? No problem! Here you can easily and conveniently cancel your online bookings.
Please enter your booking code and your booking number in the following step.
Click here for our booking engine.
Please note our applicable cancellation fees:
- Advance Purchase Rate
non-refundable or refundable: from booking 90% of the agreed price *
- Daily Rate
cancellation or rebooking free of charge up to 31 days before arrival: thereafter 80% of the agreed price *
- Flexible Rate
Cancellation or rebooking free of charge up to 7 days before arrival: thereafter 80% of the agreed price *
* Overnight stay, breakfast and spa services
If you have any questions, please contact us by phone at +49 (0) 38378-63-0.